KM
Kerry-Lee Magill

1 reviews | Active since Jun 2013

19 Nov 2015, 12:05

YET ANOTHER AUTOPAGE COMPLAINT

I did the upgrade SOLELY because Nomsa said the phone and sim could be delivered to my son, who is 18. I had to send a copy of his ID doc and all was arranged. The courier arrived at his school and refused to leave the phone because the sim was in my name. The ONLY reason I agreed to the upgrade was for this delivery. If not I didn't want it. I called and was told they could not deliver. Then I was told delivery was scheduled for the following day. No phone arrived. Then I was told it was cancelled. It was on-off-on-off-on-off literally 6 times before I told them to shove it and cancel the lot. Note: At NO time could I speak to a manager. For 3 days they were all unavailable / in a meeting / not interested.<br> <br> Do I expect somebody to fix this? Do I expect anybody at Autopage to give a toss? Hell no! Why would they? They don't give a toss about the millions of other complaints. What's one more, hey?!<br> <br> Useless company.

0
Replies (1)
Autopage
Autopage's reply19 Nov 2015, 12:56
Official
Hello Kerry-Lee,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,