KN
Kaviswar N

1 reviews | Active since Feb 2015

14 Feb 2015, 10:08

WOW AUTOPAGE H/O - HECTOR MOLOI DESERVES A BELLS

1 week after my complaint I am glad to state that Altech H/O have sorted out my Xbox problem. The H/O guys were phenomenal. They have upgraded me with a new X-box one. Words cannot express just how professional & HONEST H/O were. Hector Moloi deserves a special mention. Hector has personally seen to it that I will remain an Altech customer for years to come. I have never experienced such a level of care, honesty & service before. Brilliant. It just shows that you can never judge an entire organisation by a few bad apples (the franchise). I suppose H/O treated me as a customer, a person & were honest. This episode has been bad but I can state that my confidence in Altech has been fully restored. I am sure that there were many people behind the scenes that assisted in solving my problem & I thank them all. To the public, I can only say....follow the right channels & Altech will be an absolute pleasure. Guys thank you again.

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Replies (1)
Autopage
Autopage's reply16 Feb 2015, 07:34
Official
Hello BOSSOKEMANG!,


Thank you for taking the time to express your gratitude in letting us know of your appreciation.

We continuously strive to provide the best customer service to our clients.

Kind Regards
Altech Autopage