1 reviews | Active since Nov 2015
WORST Service Provider
I went from paying R600 a month to R800 odd. My Data would be depleted in 2 weeks (even though I was connected to wifi at work and home) and when I called to ask they couldn't explain. Their manager was trying to add it up on a excel sheet to see where my data went, 2 hours later he still couldn't find it.<br> I then cancelled my services and settled the account - they could not send me a settlement letter / statement as that is not there process..... they gave me the amount telephonic ally and I asked the Agent to email it to me so I could verify the amount I then paid up my account. <br> They then cancelled my services, without notifying me that they received my settlement - when I called in to ask why I had no data they said I was no longer their client, so no longer their problem please phone your service provider.<br> Now in October, they have deducted money from my account \debit order"I phoned to ask why"
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
