Worst Service Experienced

I am utterly disgusted in the service of Altech Autopage, phoned their customer service <br> 13 times this afternoon to sort out airtime that has not been allocated, spoke to Lerato from customer service, who told me that it has been allocated, the system does not lie, now why would I spend 50 minutes and 58 seconds of my time, as well as my airtime for n non exsisting problem, I am so upset, none of the call centre agents I spoke with was helpful and upon asking for a manager each time there was an excuse, I want this problem sorted out.<br> <br> Thank you Twala Sibiloane(the last call I made) for YOUR assistance, and friendly nature in opening a billing dispute and giving me a ref number as well as providing me with the number of the call centre number and his/her superior.<br> <br> I want this problem sorted out, I will not tolerate service of this level, I expect management to contact me regarding this matter, as numerous requests, I will not hold my breath.