AP
Abdul P

1 reviews | Active since Aug 2012

10 Jun 2015, 00:09

Worst Service ever received

Good day <br> <br> Firstly i would like to thank you for **** service, keep it up and you wont have any customers left.<br> <br> Now back to business.<br> <br> Number in question: 078 456 ****<br> <br> Around the 10th April 2015 i cancelled this contract with Autopage i paid my cancellation fee as advised by your call center, I was told April would be the last month i will be billed for. Yet i was still charged for it in my May & June Statement. My number has been with MTN Direct since March 15th 2015 why the hell are you charging me? I want my money back you are robbing me.<br> <br> Here is my reference number from your call center stating that i would be credited for been charged ***.<br> <br> When will i be credited?<br> <br> Number in question: 078 804 ****<br> <br> Around the 21st April 2015 i canceled this number as well, paid my cancellation fee and i was told by end of April my Number will cut off.<br> On the 1st of May i called the call center telling them i received airtime and data they said i would be credited for the mistake My ***.<br> Come the 1st of June im still been charged for the contract....to be continued

0
Replies (1)
Autopage
Autopage's reply10 Jun 2015, 12:04
Official
Hello akay786,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage Cellular