1 reviews | Active since Sept 2015
Worst service ever
In MArch I got a bill for over R1200 from my internet service provider which was funny as it is a data contract on my ipad and that has been off and in my closet for the past 6 months. I queried it at Groblersdal Alltech after which they said Customer service would contact me. After 2 weeks I queried it again as no one has contacted me. I warned them that I was going to stop my debit order if they didn't respond. No response. So I stopped the next months debit order, which incidentally was even more than the previous month. A month later a garnishing order went off my bank account to collect the money not paid because of the stopped DO. <br> <br> Three months later I tried to upgrade my account, paid R150 upgrade fee and was told that I could expect my laptop three days later, but they'll contact me. No one contacted me and when I went to enquire about it they said it was because of the unpaid debit order. Since then I have contacted Alltech 7 times, spoke to two customer service consultants and were promised numerous times that they will contact me to sort this out, Up unto today I haven't heard squat. <br> <br> I have never had such bad customer service.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
