Worst service ever

I went overseas on business in February and had a account for R11000. I logged an enquiry into the high data usage and never received feedback. Unfortunately I didn't have the R11000 immediately to pay off my account with autopage. I went to Clearwater mall branch and we contacted the credit department to arrange to pay off the account over six months and still continue my contract. However I managed to pay the account off over two months. In the months of March and April they disconnected my weekly about three times where I had to arrange reconnection. I then decided to cancel my contract that I had for about 15 years of mymtn1200, and also never missed payment. Autopage listed me with experion credit as a bad payer after I made arrangements to pay the account. Now I am struggling to get the bad payer listing off my name and after contacting autopage to take it off my name twice it still haven't been done. They now actually owe me R190 after the cancellation of contract. I last called on 23/05 and the customer service agent disconnected me and put the phone down in my ear. This is ********** service. Autopage want me to pay but when I ask them to clear my name dont assist