HL
Heinrich L

1 reviews | Active since Mar 2015

14 May 2015, 15:52

Worst service ever

this is the second time I am forced to place a complaint against Autopage and it is really worrying to see that there are 22 complaints today only on hello peter. My internet-connection has been cut off repeatedly over the last two weeks saying that I haven't paid my account which is not possible since I have a debit order for the account. During these last two weeks a have spent countless hours on the phone or at the shop trying to fix the problem. As a result of ''not paying'' I have also now been blacklisted at the bank. This is totally unacceptable since I need my laptop do work and in return generate a income which has not been possible due to this bad service. Today only after I had lost my temper was my internet 'magically' working within minutes. It brings me great sadness to say that I wish I had never done business with Altech Autopage and that I would love just to cancel my contract, give everything back and go anywhere else!!! This is only the main problem I have concerning Autopage,

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Replies (1)
Autopage
Autopage's reply15 May 2015, 11:49
Official
Hello Heinrich92,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage