1 reviews | Active since Mar 2015
Worst Service Ever
I'm with Auto Page for about 20 years and decided to cancel my phone contract on the 12/10/2014..<br> To move to MTN because the rate per minute (call per Second) is so much cheaper..<br> <br> Sheldon contact me soon after that (October 2014) and sold me a contract VIA PHONE that was a promotion at that time for 79.cent per minute and that I get R200 minutes with the contract (call per second) and after the R200 the minute I use extra the tariff will stay at 79.cents per minute(call per second) for all extra now the price is more than R2. per minute before the R200 is done and after.... That was not the deal of our agreement ..<br> <br> The last time I got hold of Sheldon he told me that the problem is at the account department and they need to fix this..***.. <br> <br> I do not get any feedback from auto page even if by now everybody working in the call center know about this problem..<br> <br> we email the complaint to his deparment manager Collin and still no feedback..<br> I had no choice as to cancel the payment on my debit order at the bank from January <br> <br> It is 3 months from my first complain <br> <br> THE RATE WE AGREE TO AND THE BILLING RATE IS MORE THAN 3 TIMES THE AGREE RATE....<br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
