Worst service-Cancellation of contract

To whom it may concern,<br> <br> I have been trying to cancel my contract with Autopage since 27/02/2015. I first approached your store at the Pavilion as your call centre could not give me the settlement amount (for an early cancellation). I spoke to an agent via the Pavilion store's telephone and was advised to pay R937.48. After waiting the 24 hours, I was advised to pay an additional R220. Thinking that this may be outstanding usage fees, I paid the amount hoping that my contract would be cancelled soon. After 2 weeks of calling your call centre, my contract was supposedly cancelled on Monday (09/03/2015). Even though I repeatedly requested that my number be moved over to prepaid, it still has not been done. I called your call centre this morning and was advised that my contract will be cancelled in MAY 2015 and that I need to purchase a new sim card because they could not use my current sim card as a prepaid card. All I want is for my contract to be cancelled (NOW) & my number to be restored as prepaid. DO NOT DEBIT MY ACCOUNT AS I HAVE SETTLED MY FEES WITH AUTOPAGE. Ref numbers for my calls: 1)596967 2)599751 3) 606576. Please assist.