worst experience ever.

Due to a technical error from autopage side, a data bundle which never activated, that resulted in an high account, i couldn't pay that months bill. My husband phoned in to arrange payment, consultant then phoned me for permission since account is in my name. Long story short, she ended up lying.Then after every call and referral to phone husband due to him managing our finances, they didn't. We paid to following months accounts on time as usual, and just withheld that one till they actually speak to my husband on what he can afford to pay extra back. A simple request, which they could not do. Then on February 27th, they went and deducted the full outstanding with new month bill. They didn't phone, sms or any sort of communication that they will take that huge amount one time, and my debit order authorization date for them is only on the 1st. On the 2nd March i send a huge complaint email, till date they have not rep****. The worst: we are still suspended! They cant find their own debit order on their system! I took my bank statement to the local branch now, the head office on the phone then insinuated to the consultant that its an old statement, she send it through, still waiting