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berenice H

1 reviews | Active since Feb 2013

13 Aug 2015, 13:12

WORST CUSTOMER SERVICE EVER!!!

I upgraded my contract over the phone, 2hours later after being **** to that it was the same price as Vodacom, tried to cancel the upgrade. It took TWO weeks after speaking to +-12 different people. I had to phone for cancellation of delivery of the phone but it was delivered anyway. I refused to sign for it. I then phoned 3 people asking them to email me a letter as proof of cancellation which I am STILL WAITING FOR. I have phoned Colleen Knight at Autopage promising me that someone will call back but NOTHING. Autopage is now charging me for the new phone that I do not have.<br> <br> I want to CANCEL MY CONTRACT WITH AUTOPAGE, NEVER WANT TO DEAL WITH THEM AGAIN>

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