Worst Company Ever. No service to complain about,

Tablet received July last year just doesn't come on. Cannot get to speak to a human being because when you are done punching in numbers for computer generated questions you are told (by the computer) that you are not a customer. I phoned the head office on *** and after having to listen to a lot of chatter in the background, and saying hello numerous times, eventually a lady by the name of Dudu comes on to the line. After explaining my problem, and awnsering a lot of irrelavent questions like is it a Samsung tablet, and is it physically damaged eg. I was told that I have two options, one is to wait till my account has been transferred to Vodacom and then go sort out the problem with them, or find a Samsung service centre and take it to them. This in my mind is an Autopage problem, my account right now is with Autopage not Vodacom. I have to now wait till my account goes through to Vodacom, and then hope they don't refuse to help because my problem started while account was still with Autopage.