lB
leanne B

1 reviews | Active since Oct 2015

30 Oct 2015, 08:31

Worst cellphone company on the planet

I renewed my contract, my mother cancelled her contract, it was on my mothers name and i spoke to a gentlemen to change the ownership of my number to my name. 7 MONTHS DOWN THE LINE AND IT IS STILL NOT ON MY NAME. AS WAS SAID BY JIMMY IT IS A PROBLEM FROM HEAD OFFICE. My mother spoke to someone from head office and confirmed it was not a problem from head office but from the branch in Boksburg. My average Bill a month was never more than R900. In June i got a bill for R40000 for DATA and the branch could not tell me where i used it and what for. I WILL NOT PAY FOR A BILL FOR R4000 THAT I KNOW I DID NOT USE. They did not give me my extra 1GB i asked for the day we TRIED to change the ownership of the contract. It is R130 extra a month i was paying for NOTHING. I pay R600-R800 per month for my contact as usual. My Number has been blocked until i make the full payment. THIS IS UNACCEPTABLE , SERVICE FROM AUTOPAGE HAS BEEN TERRIBLE. Everytime i go in to sort out the problem there is no progress what so ever. I went in everyday for 2 months and stil NO PROGRESS. I HAVE GIVEN UP!!!

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