LM
LARRAINE M

1 reviews | Active since Dec 2014

16 Feb 2015, 15:51

Worse than Eskom

Autopage have taken poor service and incompetence to a whole new level of appalling. I have had a problem with my phone - it sometimes rings when a call is coming in, but sometimes it doesn't. It then shows on my phone as a missed call. It also sometimes just goes directly to voicemail. Apparently the problem lies with MTN, but because I'm an Autopage client, I have to go through them. 2 weeks and more than 15 phone calls later, this is still not sorted. I use my phone for business, so please imagine my frustration. Nevermind the additional costs I am incurring, because i have to return all the missed calls. You also can never get the same person on the phone. I get reference numbers and promises that this will be sorted out and it isn't. I am really ready to tear my hair out. I won't even go into the problems of my promised upgrade - another whole issue that also hasn't been sorted out.

0
Replies (1)
Autopage
Autopage's reply17 Feb 2015, 11:25
Official
Hello titchling,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage