WHY IS MY CONTRACT NOT YET CANCELLED

I have been invoiced under invoice no *** for number ***, and I apparently owe you R28.93 for the month of April.<br> THIS ACCOUNT SHOULD BE CANCELLED. It was cancelled after the contract expired in Feb and has not been used since. WHY AM I STILL BEING INVOICED?<br> <br> I just phoned your call centre, after being transferred from the customer care team to the accounts team and back to customer care, I was then hung up on by the agent when wanting to speak to a manager. No one has even attempted to call me back.<br> <br> Consider this as an official complaint.<br> 1 - CANCEL MY ACCOUNT<br> 2 - REVERSE THE FUNDS<br> 3 - REMOVE ME FROM YOUR MAILING LIST<br> <br> Previous complaints under ref 597144 (Kate) and 615343 (Palesa & Tandasile). Everytime I must call you, waste my airtime and personal time and get the invoice credited back to my bank account. YOU ARE WASTING MY TIME.<br> <br> Please confirm before close of business when this is done. I DONT WANT A RESPONSE SAYING YOU DEALING WITH THIS and get no feedback thereafter.<br> <br> Duane Carstens<br> ***