ZS
Zelda S

1 reviews | Active since Mar 2009

30 Nov 2015, 07:38

Where is my bill?

I have always received my bill via e-mail around the 20th of each month. Lately this does not happen anymore and I have to keep asking for my statement and detailed billing. In my e-mails, I ask for TWO things:<br> 1. My bill for the relevant month.<br> 2. That someone please check on the Autopage computers whether my e-mail on their system is still correct.<br> <br> So, I have now sent 3 mails so far asking for my NOVEMBER account which is due today. Some ***** keeps sending me my October account. I NEED MY ACCOUNT AND I WANT THIS PROBLEM FIXED so that I do not have to go through this ridiculous exercise every damn month.<br> <br> And dare threaten with cutting me off. If I do not get a bill, how do I know how much to pay??????

0
Replies (1)
Autopage
Autopage's reply01 Dec 2015, 10:56
Official
Hello zelda08,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage