1 reviews | Active since Oct 2012
WHEN WILL THIS END??????Contact immediately!!!
EVERY...SINGLE...MONTH I need to phone these people with regard to my billing. Firstly, when choosing my contract, this is one company I was steering clear of because there was not one positive review. However, due to Nashua Mobile moving all their Cell C clients over to Autopage, I had no choice. My problems started in December: My account was supposed to be debited but I knew they were probably having teething issues so I made an inquiry at 1 of their stores and decided to deposit their account. I got my January bill and it was not reflecting despite the fact that I made the payment with all the correct details and references. i had to call in for them to locate it. Fayaaz promised that he was on it and the issue would be sorted out, yet January I had to call in again for him to manually debit my account. I then get an sms in February advising that my account will be deactivated due to no payment being received, turns out he attached the payment to the incorrect month. That was rectified and I was again promised that the debit order issue was sorted. To date no amount has been debited for this month. If this issue has affected my credit record in any way...Call ***
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
