bK
branden K

1 reviews | Active since Feb 2015

04 Feb 2015, 09:57

WHAT A JOKE!!!!!

I went to autopage in westwood mall to get a new contract. i was told that i could port my existing number over to the new contract and was told it would take up to 7 days to do so which i didnt have a problem with. then after 7 days nothing was done i was still waiting for it to happen so i went into the branch to see what the problem was. i was then told that it can take 2 weeks to port the number across and was told that if i took a new number it would be quicker this was last saturday and was promised the the new number would be active by monday afternoon. on monday i still did not have a active number and when i called to find out what happened i was then told that the lady i delt with on the sat told me tuesday morning latest of which i was not told but i let it go as it was 1 day more. then yesterday i was told that the number i was given was a reused number and didnt exist. i left a message for the manager of the store to contact me and i still have not received a call!!!!!! this is the worst service i have ever received!!! and i am disgusted in the way this has been delt with!!!

0
Replies (1)
Autopage
Autopage's reply04 Feb 2015, 10:37
Official
Hello branden.king01,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,