Well done Autopage from another unhappy customer!!

I just don't understand the mentality of a service provider, if you skip one or two months or don't pay your account they will block or suspended you phone line immediately, but if they make a mistake it takes them forever to sort it out? i started receiving bills of R3000.00 and more after my latest upgrade, we went in the the nearest store in East Rand Mall and changed the contract to an \TOPUP"or so we thought"