1 reviews | Active since May 2014
wasting my time...again
PLEASE NOTE THAT THIS IS PROBABLY MY FOUTH COMPLAINT (IF NOT MORE) I HAVE SENT TO AUTOPAGE.<br> I received a phone call on 08/04/2015 at 15H38 from a lady from the Autopage Upgrades Call Centre. I notified her that I now longer stay in Kimberley and provide her with my new address. And then I requested her to have my phone delivered to my work address, which I also provided her with. I told the lady that I would rather go to an Autopage Branch and she explained to me that this I why she is calling...to save me time. So how much of my time has this mess saved me?<br> So on 16/04/2015 at 11H25, I get a phone call from the courier company to find out where exactly in Kimberley they should deliver my phone?<br> I phoned the call center on 16/04/2015 at 11H37 and the lady told me she would have my details updated. Now I should waste more of my time and airtime to give her my address. I explained to her that I will be posting my complaint on Hello Peter and she put the phone down in my ear. <br> What great customer service! Again!<br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
