1 reviews | Active since Apr 2012
waste of time
i logged a complaint last week about autopage upgrading my contract with out my consent ,they did change my package back to my old package but only for a few days i called in to find out if all was in order and i was advised that a was being over charged for data bundle i had on my contact i was paying R50 for 500 mb n now they charged me R99 for 500 mb data i tryed to sort that out with customer care but that didnt help ,They wanted me to provide my contract showing i was to pay R50 for the data i dont have that documents and advised them they can pick it up on my bill but they still dont care as to what i was saying and keep insisting on the contract. now i am back because autopage as migrated my package back to a top with out my consent .Im really tired of this now im so disgusted with autopage i will never upgrade or deal with them again .While all off this is going on i will have to pay partial charges on my bill for they incompetence ,Please can some contact me to sort this out i wont stop here if this problem is not rectified as it is not my fault .
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
