Was put on wrong package at time of upgrade

Was meant to migrate to new package on the 23rd of august and migration only went through on the 10th of September.In the mean time i was being billed for 2 packages. I have payed thr bill for the package i was meant to be on and logged a dispute with them for the other. Despite assurances that my line wouldn't be disconnected until the dispute was sorted out i was disconnected. I only discovered this when i needed to use the phone in an emergency.This was despite assurances to the contrary on 7 separate occasions.When i called in today to sort this issue out i had the call agent drop the call on me.My line has since been activated again however i am extremely unhappy at the service levels as i received as i have been sent from pillar to post.Having been a loyal nashua mobile customer for many years the service has gone to the dogs since altech has taken over.I wiil certainly not be renewing my contract with altech autopage and will also be moving my companies contracts of which there are at least 25 to another service provider