1 reviews | Active since May 2015
WARNING - NEVER EVER USE AUTOPAGE!!!
I paid the invoice I received this month in full, despite a dispute over the amount. I am then called by a collecting agency. When I enquired about the amount they claimed I owed them I received an apology - I did not owe Autopage. The following week I received another call from the collecting agency, then an sms telling me to pay within 48 hours. No amount mentioned. Finally someone call Nelisiwe Mthembu e-mailed me - after I had told an Autopage caller to send me an e-mail (never do anything with Autopage that is not in writing). Nelisiwe told me in the e-mail that I owed them some ridiculous amount. I queried this. Oh! they had not credited me for my last payment. But she/he said I still owe them! Neither have they credited me for the payment I made in April!! I asked for an invoice, not an e-mail from someone who sucks figures out of his/her thumb. Nothing yet .... Well done Autopage!!! Another mess for you to sort out. To anyone who reads this - contact the Regulator, ICASA and the National Consumer Council. That is the only way you get a response out of Autopage.
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Kind Regards
Altech Autopage
Best regards,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
