Waiting 2 days for Sim Swap

I would really like it if a Manager can contact me.<br> <br> I have been battling for two days now to get my new sim card activated.<br> <br> I phone 6 May 2015 around 9h30 to activate sim card for new phone, phoned them 3 times to make sure it was done, everyone assured me its done. When I phone 7 May 2015 10h00 it was not done and they have to do it again, my sim is still not activated. I phoned the call centre and AGAIN they want the sim Card number, after holing for 10 min they just put the phone down, no explanation.<br> <br> I get very frustrated and it seems like no one is competent enough to do their job properly, when asked to speak to a manager there is also some excuse why it is not possible.<br> <br> This is ridiculous. I have spend over 2hours on the phone wit Auto page in the last day, and still no one can sort out my problem. Next step will be cancelling everything and go to a service adviser who is willing to assist clients request.<br> <br> Waiting for your reply