VERY VERY BAD SERVICE

I upgraded my mobile contract telephonically. received a brand new phone in a sealed box delivered to my door. From day 1 this phone has given me connectivity problems. Initially when I called to upgrade I was not told that there is charge for the phone much later I was told this. I am paying for a brand new phone that does not provide the service it is meant to provide & now they want to repair a new phone & give it back to me. I have made numerous call to their customer care but my problem is still not sorted. I even took my phone to the Autopage store & they are just as bad as the customer care centre. I called again today & the consultant asks me to take the phone to an autopage store. When they wanted me to upgrade, the phone was delivered to my door now I must do the running around. Autopage is a TERRIBLE SERVICE PROVIDER. To the people out there DO NOT UPGRADE with AUTOPAGE their after sales service stinks & YOU WILL HAVE ENDLESS PROBLEMS THAT JUST DONT GET SORTED & YOU ARE BOUND BY A 2 YEAR CONTRACT.