EW
Eleanor W

1 reviews | Active since Jun 2014

23 Nov 2015, 14:21

Very unhelpful.

I would just like to say that I tried to get info about my cell phone account that my Father pay's for , but when I tried to phone them they kept on putting me on hold all the time & saying that they would transfer me to the next person, but instead they put the phone down on me &n had a very extremely bad attitude towards me & were very unhelpful towards me. they sent me a sms to my number &B not to my father's number on Friday telling me that if a certain payment was not made asap then my line would be cut, & so that's why I tried to call them again & again but they just didn't want to help me at all!! Now that behaviour is so atrocious & bad manner's!!! those people sitting up there on their fat bums in the call centre just don't give a fat dame about any customer's at all!!! They just sit there all day long & send out sms that if you don't pay then you line gets cut! & when you try to call them they keep on transferring you to the next person & then the phone is put down on you!! That is very annoying!!! Something needs to be done about those people who just don't give a dam at all!! They need to be FIRED!!!!!!

0
Replies (1)
Autopage
Autopage's reply24 Nov 2015, 08:29
Official
Hello eleanor2899@,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage