nG
nadia G

1 reviews | Active since Jan 2015

23 Feb 2015, 20:52

VERY unhappy client

After numerous calls, emails, queries and requests (since Dec 2014), I STILL haven't received any invoices from your company, yet you have disconnected me from the network.. I have been a client for almost 3 months and have hated every second of it. The service is pathetic and no one gets back to me on my queries, even after sitting with 2 of your consultants, on seperate occations, when they visited our company. I received threatening calls telling me my connection will be suspended, YET NO one can tell me what the amount due is and PS. I am on debit order... So stop treating me like a bad debtor!!! I would love to pay, so sort out your admin and provide me with invoices!!! Cannot wait for my contract to expire so that I can switch suppliers. I use my phone for work, so need it switched back on asap, or I am taking this further. I have mails and call records to prove that I have been trying to get invoices from you since Dec '14 in order for me to pay my account! Why am I paying the price for your terrible admin!! I cannot be contacted on my cell as this has now been switched off! So please mail me! Not impressed at all!!!

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Replies (1)
Autopage
Autopage's reply25 Feb 2015, 11:14
Official
Hello NGadney,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage