Very poor service from supervisors and manager.

In Aug2015 I contacted Autopage to change my dt order date. On 8 Sep Shirley phoned me. My dt order had been returned from Std bank. I told her I do not bank with Std. She cut me off. My Autopage acc was frozen and I could not use my phone. On 9Sep I spoke with Vasantha. She told me that not only the dt order date was changed, but the banking details??? On 16Sep I got hold of Mervin Snyman (supervisor), who promised me he will sort it out and get back to me. On28Sep I had rec no answer, and left messages for Mervin on 28, 29 and 30Sep. On30Sep I spoke with Thabang, who promised she would get Melanie Dhanipersadh (Mervin's manager) to contact me. On2 Oct I left message with Tricia for Melanie to please call me.By 5Oct, neither supervisor nor manager had the decency to call. I logged a problem on their website. The query was \closed"by Autopage on 9Oct"