1 reviews | Active since Mar 2012
VERY ****ED OFF CLIENT
I am very upset and angry with the level of service I am not getting from you.<br> <br> My account according to me and your support staff when I called them, is up to date.<br> <br> The fact that you cut off my account when it was not in arrears and the fact that I cannot contact your support line other than email is unacceptable.<br> <br> The reference I received via SMS before my phone was cut off with the outstanding balance was paid well in advance before you cut off my phone and this was verified by your support people.<br> <br> The reference is: ***, which is not either one of my phone numbers, but this what I used as you requested me to.<br> <br> I have been trying to get hold of you via email and all I get is your account is in arrears via email, this in my opinion is incorrect.<br> <br> Can someone who knows what they are doing please call me anytime to sort this out today, otherwise I will be cancelling my contracts with Autopage and move to another service provider.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
