gB
gary B

1 reviews | Active since May 2012

27 Jul 2015, 11:16

Very frustrated and irritated

The day that I took out my Altech Autopage contract at the store in Cresta, I said to the Altech Autopage employee helping me that I believe I should take out a second contract as the one I was getting did not give me many minutes to call with or data to use. The Altech Autopage employee advised me against taking out another contract saying that the contract I was getting would be sufficient for me. <br> <br> Less than a month into my new contract I had incurred a bill of around R1100 and was not able to make any outgoing calls or smses until I had paid my bill. I did so at the checkers in Sandton and went straight afterwards to the Altech Autopage next to it to see what I could do to make sure I did not get such a big bill again and waste my money again. For the second time I said to an Altech Autopage employee that I really think I should take out a second contract. He advised me to get an extra 1 gig data bundle which I did. I asked him if I shouldnt take a 2 gig data bundle. He said 1 gig would be fine. <br> <br> My phone has now been barred from any outgoing or ingoing communication as I have yet again a very big bill. I have now been given terrible advice twice by Altech Autopage employees

0
Replies (1)
Autopage
Autopage's reply29 Jul 2015, 16:02
Official
Hello xcloosive,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage