USELESS FIRM TO DEEL WITH

CHARGING US WITH DATA USEAGE FOR A RIDICULOUS AMOUNT OF R 7000.00, THAT WE NEVER USED WITHIN 2 WEEKS , AS WE USED THE PHONE TO RECEIVE INCOMING AND OUTGOING CALL ONLY!!!!<br> <br> AUTOPAGE DEBITED OUR ACCOUNT FOR THE AMOUNT MENTIONED. <br> <br> WE QUEIRED THIS WITH AUTOPAGE CALL CENTRE, AS THAT WAS THE ONLY NUMBER WE HAD ON OUR ACCOUNT, WHAT PROCEEDURE TO FOLLOW. WE WERE TOLD TO FILL IN A URL REQUEST DISCLAIMER FORM ONCE EMAILED TO US, ONCE FILLED IN WE MUST SEND IT BACK TO THEM AS THIS WOULD TAKE 4 - 6 WEEKS TO PROVIDED THE INFORMATION AS TO WHAT WEBSITES WERE USED. WE COMP**** WITH IT. <br> <br> WE FILLED IN THE FORM ONCE RECIEVED ON AN EMAIL FROM TEBOGO MOTAU, AND RESENT IT BACK THE NEXT DAY WHICH WAS THE 2 OCTOBER 2015. WE HAD NO REPLY AND RESENT IT ON THE 5 OCTOBER 2015.<br> <br> OUR COMPLAINT/QUERY HAS NOT BEEN RESOLVED AS YET.TWO MONTHS LATER CALLED AUTOPAGE ONCE AGAIN ON THE 2 DECEMBER 2015, OVER AN HOUR TO RESOLVE THIS AND NOTHING YET AGAIN. I CALLED TODAY ON THE 3 DECEMBER 2015 AND NOW I WAS TOLD THAT THE EMAIL ADDRESS FOR TEBOGO IS NOT USED FOR THIS QUERY I MUST SEND IT TO SERIVCE DESK. I ASKED IF THIS MATTER WOULD BE RESOLVED TODAY - NO IN ONLY ANOTHER 2 MONTHS!!! WHICH IS UNACCEPTABLE!!!