1 reviews | Active since Feb 2012
USELESS COMPANY
ON THE 11/07/2012 WE SIGNED A CONTRACT WITH THE ALTECH AUTOPAGE BY THE GLEN FOR A 2YEAR CONTRACT FOR AN IPAD . THEN WE CALLED ON THE 11/07/2014 FOR THE COMPANY TO CANCEL THE CONTRACT AS IT HAD LAPSED AND WE SPOKE TO FUSI ON THE 4TH OF SEPTEMBER 2015 WHO CONFIRMED THAT THEY CONTRACT OF 2YEARS WILL BE CANCELLED NOW THEY ARE ONLY CHARGING THE USAGE . THEN WE ALSO SENT AN EMAIL ON THE 9TH OF SEPTEMBER 2015 AS WE HAVE BEEN SENT THE MESSAGES THAT WE ARE OWING R3000 AND THIS IPAD WENT TO REPAIR SINCE SEPTEMBER 2014 AND IT IS NOT WORKING SO HOW DO THE ALTECH AUTOPAGE CHARGE FOR THE USAGE AS THE DATA IS NOT USED THEN I SPOKE TO BETTY LEBALO ON THE 7/10/2015 WHO SAID THE ACCOUNT IS OUTSTANDING WITH R978.00 THAT IF WE PAY THAT THEY CAN CLOSE THE ACCOUNT . NOW WE WERE WAITING FOR THAT CORRESPONDENCE FROM THEM OF WHICH IT WAS NOT DONE . WE ARE NOW BEING SENT THE SMS FOR SUMMONS OF WHICH FROM THE NUDEBT THAT WE ARE OWING R3000 CAN SOMEONE CLOSE THIS ACCOUNT AS THIS IS SOMETHING ELSE YOU DONT HAND OVER THE PERSON WITHOUT THREE REMINDERS AND HOW CONVIENCT OF ALTECH TO HAND PEOPLE OVER WHEN THEY CANT FIX THEIR BILLING S WELL
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
