Useless Autopage Staff - The ROT continues

After the previous complaint, three different people called me and they were all confused. MORE THAN EVER BEFORE! They don't know how to allocate funds which THEY debited from my account. I went to head office, where I was given the run-around while waiting to see a manager. They then passed me off to Bianca Shozi who claimed to be a supervisor. When I raise my issue she still could not make any decision, and promised to contact me with feedback. I threatened to withhold payment if they don't reimburse me for my inconvenience. she promised to motivate to a manage for one month free subscription as a gesture of good will. She gave me a contact number, (which she admitted would not be answered). I insisted on feedback by 1st November 2015. To date there was now feedback. Instead they debited my account on 24th October, while my debit date is meant to be 7th Nov. I called customer service to query, and they say my debit date is on the 17th. They show the previous debit on 30th,while in fact it went off on 7th Oct. This resulted in other returned debits and has caused me tremendous embarrassment. WORST SERVICE POVIDER!!! USELESS!!!