1 reviews | Active since Jun 2015
Useless as usual
Around June 2015 I sent in a cellphone for repairs as it stopped charging. 2 weeks ago the same thing happened and I sent It in again. Last week I received an sms stating that repair were halted as they were awaiting a quote approval. I called Ingram Micro this morning to find out the status of my phone. I was told the phone has out of warranty charges and quoted R4.4k. I was then told to take the matter up with Autopage as my cellphone was still under warranty. I called twice and both times Itumeleng and Andrew from customer care both hung up on me as they were \investigating"my query.<br> <br> I have also sent an email to the service desk and no one has contacted me. Shaming autopage is clearly a waste of time. This is my second complain in a matter of moths. <br> <br> Thank goodness my contract is ending soon and I will not be renewing it and will definitely tell everyone i can abut the horrible service autopage gives their \""valued customers\"". """
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
