Useless and Unwilling - Passive

Hi<br> <br> I have a cell phone contract with Autopage. When I upgraded, they cancelled my data bundle as well as my roaming. Now, when I was in Namibia two weeks ago, I was suddenly without a phone. After asking my secretary to phone them, they first told her that roaming IS active. She phoned them again, they said they had to activate it but it would not work until I am back in SA! I suffered a great deal of inconvenience and had to spend money and buy a SIM in Namibia to be connected as I promised people that I would be available.<br> <br> Secondly, they cancelled my data bundle. Every month I have added ad-hoc data to my phone, but suddenly I cant. I requested a bundle on 3 Aug at 8:30, and got told it will be available in 2 hours. It is now 28 hours later and I have NOTHING. I have phoned the call centre 5 times and every time I hear that I should just wait longer. No one is willing to help me! They tell me they are \network dependent". Is there nothing that you can do? Do we just accept this pathetic"