UPGRADED CALL CONTRACT

i have a business contract with auto page for 3 years now.<br> then my wife had the same contract for 10 years.<br> i have never missed any payment on this contract and paid on time.<br> <br> i phoned the call center a few times to find out how to upgrade a simple cell phone airtime package.<br> the first person send me a form, i filled that out and emailed back, left that for a week.<br> i phoned again to see the stasis of my upgraded to find out nobody got back to me in regards to the first request.<br> the next call center agent said i have to fill in other form.<br> which again filled out and email back.<br> still no response from Auto page to say when my upgrade will take place.<br> so i phoned them a third time a week later to ask if i can speak to a service manager . i was kept on hold for 1 hour to get the message that the manager will phone me back.<br> well its 2 weeks pass no manager call and a 1 month 3 weeks later no upgrade on my contract.<br> <br> you would think Auto page would look after business clients like myself that spends R2000 to R3000 a month on cell contract.<br> <br> i think i need to find other service provider that can look after a business clients and offer me the service that other providers can offer me.