Upgrade information with conflicting results

I have been a Altech customer for years now and this is getting out of hand now. I have been getting 2-4 calls a week for 2 weeks now telling me I am ready for upgrade at the Northgate or Clearwater Branch. I even sent in a request online to confirm this and that to came back as \Kindly be advised that you already due for upgrade"yet when I went into the store on Friday I was told that there is a mistake:<br> 1 - My early upgrade date is only the 30th of June and I should wait until then to upgrade however I received another call and email today telling me I'm already due for upgrade.<br> 2 - Even if I could Upgrade now they cant help me because they have not yet received any new specials for this month so they can't tell me what phones are available.<br> <br> Either let me upgrade or stop calling me at work telling me to come and upgrade!<br> <br> Please call me on ***"""