Upgrade

I did a upgrade in December 2014 and took a Samsung S4 mini. Amanda was the consultant that assisted me with the upgrade. After the upgrade was processed I confirmed with her that I will get data and sms. Amanda had to re do the upgrade as se did not put me on a promo with data and smses. I noticed beginning Feb that I was not provisioned with data and smses and since then I made numerous phone calls to Autopage for assistance to get this fixed. Apparently only Amanda can assist me. When I phone to speak to Amanda, she is not available and I get transferred to customer care. Customer care then transfer me back to the Upgrade department. No one can give me a reference number for my calls as this is a query and if no action was taken on the account, it does not generate a reference number. I've used the 100 minutes I receive on my contract phoneing Autopage as you pay for the call whilst waiting for a consultant to answer the phone. Its been 60 days and although I was promised Autopage will contact me within 24 hours I have not heard from anyone. This is the worst servive ever. I asked numerious Autopage staff to give me a mail address where I can complain but was asked to speak to