1 reviews | Active since Nov 2014
unsatisfactory answer to phantom wasp charges
I got billed for some mms messages. I have no idea what they are for.<br> I contacted Autopage. they said to dial a number to unsubscribe. I did this. There was no subscription to delete. I phoned them again and explained that this subscription did not exist. They said that the wasp company was Afrigis and gave me a number to phone. I did. Afrigis have no recollection of these mms messages. I logged another call with autopage (696773). They closed the call, insisting that I do have a subscription and included a spreadsheet with the alleged mms messages on it. I again phoned afrigis. They have no idea of any mms subscription from me. <br> I feel this is getting ridiculous as each time I contact autopage they just shut me down and insist that I do have this subscription. Afrigis keep telling me i dont . I feel that Autopage should be sorting this as I pay them. I also feel that no one can actually tell me what the mms was for and as such I feel that I did NOT subscribe and consequently should not be liable for these charges.<br> <br> I find the Autopage staff extremely unhelpful and condescending.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage Cellular
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage Cellular
