1 reviews | Active since Mar 2015
Unresolved long outstanding Cell phone switch serv
I have my Cell C contract with Autopage and my contract expired end of FEb. I went into the Blue Route Mall Store where ALAIN assisted me to get an upgrade and switch my service to another provider. IT is now 26 days after the fact that I have a device but the switch has not been done. Every day for the last 2 weeks i have been phoning Autpage client services because the store gave up to handle the situation and told me to contact them direct.<br> Every day i have been receiving different stories from the agents, from, switch my phone off and on and it will work, to it will be sorted out by the morning, which it wasnt, then i phone and they say they still have to do Rica . Then the next days story is that it is an internal error, it will be sorted by tonight. I have tried to speak to supervisor Collin, Mr Zahi and the Manager Mr Hema, and they are always in a meeting to resolve this socalled exact issue.<br> Today i phoned again and non one knows what to do. how pathetic.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
