1 reviews | Active since Aug 2014
Unresolved Issue Since November 2014
I cancelled the SMS 500 on my phone in November 2014, I have periodically had to continue phoning them and cancelling the thing at regular intervals as it magically re-appears on my invoice. <br> <br> In addition, I took out three of their extra services last month. Within 7 days (i.e. cool-drown period allowed in the NCA) I phoned and cancelled the services. They phoned me about a week later to confirm that they had been cancelled and low and behold I have been charged for them this month. When I phoned the accounts department they have no record of a cancellation.'<br> <br> I have had this contract with Autopage since 2002 (give or take a year, long time ago). I am so fed up I will be moving as soon as my contract comes to an end.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
