Unprofesional

Hi Peter,this is about the company that takes their clients for granted when it comes to resolving issues and also giving good service, in my account they debited double the amount and I went to report it at the Sandton branch o the lady by the name Asnard, she then went on calling the altech accounts department to raise the issue we even forwarded them my proof of payment, Jimmy sekele the rude,unprofesional, disrespective indivisual told Asnard that the matter is fine and will be solved it was on the 14/04/2015 when this was again reported after all the ups and downs to the store in sandton. It is really fustraiting to see what this company and its employees are taking customers for a ride or for granted. They are failing the people who keeps the business rolling which is CUSTOMERS.