1 reviews | Active since Mar 2013
Unfair treatment after they signed me up
I had a 24 month data contract with Autopage and it expired in June 2015. They contacted me numerous time to renew and I eventually accepted. This is a data package ONLY, no device. Before the contract expired, the service was working fine, I never experienced any problems. After they upgraded it, it totally stopped working. Since July the 1st, I have never had a connection with this line. Yet, Autopage bills me month on month. I have made numerous attempts to have this fixed...I have driven in to the branch, made countless phone calls to the call centre, even took my device in for a diagnoses to make sure its not the device which is faulty. I have not used my device since the upgrade because it is always \offline". I get billed every month and they even double billed me by mistake which they also took long to rectify. They refuse to assist me now"
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
