unfair Data charges - NO feedback in 2 months!!!

I submitted my cancellation request for my capped 2GB data contract on the 5th of Jan 2015 (end of 2 year contract 01/04/2014), whereby I was notified that it would be disconnected by latest 28 January. <br> <br> On 31 January I was debited R2619.50 - upon inquiry at Autopage Menlyn on 01/02 at around 12h00, I was informed it was for use of data exceeding my 2GB limit (I SIGNED FOR A CAPPED CONTRACT!!!!) I was then also informed that my data usage for 28/01 to 01/02 was already on R1557.65 (PLEASE NOTE DATE OF CONTRACT TERMINATION!!!)<br> <br> I then submitted formal inquiries (*** and 571634) till date I have not received any feedback despite several visits to Autopage Menlyn AND calls to the service center from the store.<br> My account has been debited 7 times since the first debit on 31/01 as i keep reversing the debit at the bank, YET Autopage has STILL NOT given ANY feedback re. my inquiries.<br> <br> I am excessively disappointed by how quickly Autopage was willing to assist me when I took out my initial contract VS. how pathetically tardy they are in dealing with inquiries when a service agreement has been cancelled, yet have the audacity to keep debiting unearned money from my accoun