LP
Lucian P

1 reviews | Active since Apr 2014

21 Apr 2015, 12:35

Unbelievably Bad Service From AutoPage

Ive taken out a contract with AutoPage about a month ago and decided to migrate my vodacom prepaid number to contractual status. Phone arrived 3 weeks back and i decided to turn it on only just over a week ago only to find out the the new sim would not register on the network. I have made numerous calls to AutoPage to activate the simcard but each time the consultant says hes put through the request and yet nothing happens. Ive spoken to their Manager Colin Swartz who advised that they were having activation problems and i said to him fine enough ill give you guys some time. Its been a week now and Ive called back and still im having problems with them. I'm siting with a phone which they provided me and are not willing to help me activate on the network. I think Ive given them over enough grace and this is really becoming ridiculous. I dont really blame the people ive spoken to but clearly theres a breakdown in Operations within that company... Please help me with this HELLOPETER.<br> <br> Regards

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Replies (1)
Autopage
Autopage's reply21 Apr 2015, 13:41
Official
Hello LucianP,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage