EO
Eugene O

1 reviews | Active since Jul 2010

27 Jul 2015, 07:56

Unauthorized SDrive membership

I have spoken to a call centre agent on 24 July 2015, who promoted the SDrive service on behalf of Autopage. I only gave the agent permission to email me information regarding the SDrive service. Never did I authorized the activation of such membership. The following day (25 July) I received an email that confirmed membership.<br> <br> I request that:<br> <br> 1. Membership number SD108712 is cancelled with immediate effect.<br> 2. The membership cancellation is acknowledged.<br> 3. Confirmation that no unauthorized billing costs will occur against my Autopage Cellular contract .<br> <br> Regards,<br> Eugene Olivier<br> <br> <br>

0
Replies (1)
Autopage
Autopage's reply27 Jul 2015, 14:16
Official
Hello olivieeu,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,