Unauthorized deductions.

InJune this year I decided to cancel my contract which ended in September. I advised them telephonically at least 3 times. When my debit order went off in Sept I called I phoned and confirmed that was my last debit order. In October I ported the number to Vodacom directly. Auto page deducted in October again. I contacted them via their website and they said I was due a refund. They then told me my account would be credited. I said that I no longer have an account so they said I will be refunded into my bank account. On 9 November I followed up on my refund. I was told 7 days. On 16 November I followed up again. I was told 7 to 14 days. I asked the lady if my account was now closed and she confirmed that they would not be deducting from my bank account any more, and I would get my refund shortly. Well once again they ****. They debited R275 off my bank account on 20 November. I have no choice now but to go to the ombud and to the press.<br>