RB
Rudolph B
1 reviews | Active since Sept 2015
11 Sept 2015, 17:15
Unautherised billing charges
I have contacted Autopage over irregular billing on my account and being double charge for the same 20gb data on cellc, and was told that I apparently migrate.in the same sentence they tell my contract only expires in Nov2015. I never contacted them for a migration, and don't evenknow what that means. I was told on monday that this would be corrected. <br> <br> Today, when i followed up, nothing was done , and am am being told the same BS story. First i was put on hold, and the cut off. Second call i was ignored in thr middle of the discussion, as the agent did not respond and i could hear people in the background.<br> <br> <br>
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Replies (1)Autopage's replyOfficial
15 Sept 2015, 09:57Hello Kleinbergh,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Autopage's reply15 Sept 2015, 09:57
Official
Hello Kleinbergh,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
