Unacceptable service

Since I've upgraded I had numerous issues with Autopage and they fail to resolve these issues.<br> <br> 1. When I upgraded a new phone was delivered to me. The phone was faulty and was collected to be repaired. I was contacted by Leon Pillay who informed me that a credit would be passed for the phone usage portion of the bill however this was never done.<br> <br> 2.I've noticed on my invoice that I am being charged for services I did not agree to. I logged a query but I haven't received any feedback from them.<br> <br> 3. Since Saturday 19.9.2015 I haven't had any voice or data service. They can't give me any indication on when this will be resolved.<br> <br> I am almost 9 months pregnant. I cannot afford to be without a phone. I also have to pay the full service fee while I am not having the usage of my phone and still trying to sort out previous billing issues with them. This is not fair toward me as the consumer to pay for a service I am not receiving especially during a time when I need it most.<br> <br> I am of the opinion that because of their inability to provide me with the service they have agreed to (and which I pay them for!) they are putting me and my unborn baby's life in danger.